Privacy Policy

We collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you place an order.
• Browsing Information: IP address, browser type, device information, and pages visited to improve our website.
• Cookies: Small data files stored on your device to enhance your shopping experience.

Your information helps us:

• Process and fulfill your mascot orders
• Provide worldwide free shipping to your location
• Communicate order updates and promotions
• Improve our products and services
• Prevent fraud and ensure website security

We accept various secure payment options:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Other regional payment methods

All payments are processed through secure encrypted gateways. We do not store your full payment details on our servers.

We proudly offer free shipping to all countries for all mascot orders. Your order will be processed within 1-3 business days and shipped via reliable international carriers.

Shipping times vary by destination (typically 7-21 business days). You will receive tracking information once your order ships.

We implement industry-standard security measures including:

• SSL encryption for all data transmissions
• Secure payment processing
• Regular security audits
• Limited employee access to your data

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about data we hold
• Lodge complaints with data protection authorities

To exercise these rights, please contact us at privacy@yourmascotstore.com.

We may update this policy periodically. The latest version will always be posted on our website with the effective date. Continued use of our services constitutes acceptance of the updated policy.

Last Updated: August 1, 2025