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Terms of Service

Welcome to Mascotte de Luxe! These Terms of Service govern your use of our website and purchases. By accessing or using our service, you agree to be bound by these terms.

1. General Terms

  • You must be at least 18 years old to make purchases
  • All products are subject to availability
  • We reserve the right to refuse service to anyone
  • Prices are subject to change without notice
  • We are not responsible for content posted by users

2. Product Information

  • We make every effort to display accurate product colors and details, but cannot guarantee screen accuracy
  • Product dimensions are approximate
  • Custom products may have slight variations from prototypes
  • Some items may require assembly

3. Orders & Payment

  • All orders are subject to acceptance and availability
  • We accept major credit cards and PayPal
  • You agree to provide current, complete purchase information
  • We may cancel orders for pricing errors or suspicious activity
  • Sales tax will be added where applicable

4. Shipping Policy

  • We offer worldwide free standard shipping
  • Processing time: 1-3 business days
  • Delivery times vary by destination (typically 7-21 business days)
  • We are not responsible for customs delays or fees
  • Risk of loss passes to you upon delivery

5. Intellectual Property

  • All content on this site is our property or used with permission
  • Mascotte de Luxe trademarks may not be used without written consent
  • You may not reproduce, duplicate, or exploit any portion of the service
  • Custom designs remain our intellectual property

6. User Conduct

You agree not to:

  • Use our products for any illegal purpose
  • Harass, abuse, or harm others using our products
  • Attempt to gain unauthorized access to our systems
  • Provide false or misleading information
  • Use our products to create offensive or harmful content

7. Limitation of Liability

  • We are not liable for incidental or consequential damages
  • Our maximum liability is limited to the purchase price
  • We are not responsible for third-party actions
  • Some jurisdictions don't allow limitations of liability

8. Changes to Terms

We may update these terms periodically. The updated version will be posted on our website with the effective date. Your continued use constitutes acceptance of the new terms.

Last Updated: July 12, 2025

Contact Information

Questions about these Terms should be sent to:

Mascotte de Luxe LLC
https://mascotte-deluxe.com/support